Return Policy

Return Policy

We accept returns within 30 days of purchase. To be eligible for a return, the product must be unused, in its original condition, and with its original packaging. We do not accept returns for:

• Digital or downloadable products

• Gift cards

• Personal hygiene and health items

• Products damaged due to misuse or missing parts not caused by our error

Refund Process

Once we receive and inspect the returned item, we will notify you by email whether your refund has been approved. If approved, the refund will be processed to your original payment method within a few days.

If you haven’t received your refund yet, we recommend checking with your bank or credit card company. If you still have not received it, you can contact us at kheprilegacy@gmail.com.

Exchanges and Guarantees

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please email us at kheprilegacy@gmail.com and send your item to: Passeig Colon, Tavernes de la Valldigna, V, 46760, Spain.